How do I get an affordable payment plan for a medical bill?

Ask the billing office for a payment plan with no interest and a monthly amount you can keep paying, and apply for financial assistance first so the plan covers only what you truly owe. Get the plan in writing, and be careful with medical credit cards: unpaid balances can bring back interest from the day of the purchase.

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Key facts

  • Time a nonprofit hospital must accept a financial assistance application

    What it says
    240 days
    Applies to
    Nonprofit hospital facilities
    Source
    IRS
    As of
  • Deferred interest people paid on health care purchases from 2018 to 2020 (CFPB research)

    What it says
    $1 billion
    Applies to
    US consumers using deferred-interest medical credit cards and loans
    Source
    CFPB
    As of
FactWhat it saysApplies toSourceAs of
Time a nonprofit hospital must accept a financial assistance application
240 days
Nonprofit hospital facilities
Deferred interest people paid on health care purchases from 2018 to 2020 (CFPB research)
$1 billion
US consumers using deferred-interest medical credit cards and loans

Will a hospital give me a payment plan with no interest?

Ask: it costs nothing, and asking often works. In a national survey of adults who had a medical bill they could not afford and contacted the billing office about it, the share who got some relief was 75.8% (Duffy, Frasco and Trish, August to October 2023) One 2023 survey of US adults; these are outcomes people reported, not audited results.

Ask for a payment plan with no interest and no fees, and ask the question in those words. Whether a provider offers one, and on what terms, depends on the provider and on your state.

Some states set rules. In New Jersey, for example, a medical creditor or collector may take no collection action until it has offered a reasonable payment plan. The law limits the monthly payment, caps the interest, gives a grace period for late payments and requires a written agreement (New Jersey Legislature). Ask the billing office whether your state has a rule like this.

How much should I agree to pay each month?

An amount you can pay every month without missing rent, food, utilities or medicine. Work it out before you call, and don't agree to more because you feel rushed.

  • Start with what you can keep paying. A plan that falls apart can send the bill back toward collections. It is better to agree to a lower amount and pay extra when you can.
  • Ask whether you can pay extra or pay it off early without a fee.
  • Ask about a discount too, for example for paying part of the balance now. Our guide on how to negotiate a medical bill has the words to use.

Should I apply for financial assistance first?

Yes. Financial assistance can lower or cancel the bill itself, so the plan covers less.

  • Every nonprofit hospital must have a financial assistance policy for emergency and medically necessary care Source 2. If you qualify, it may not charge you more than it usually gets from insured patients for that care Source 3.
  • You have time. A nonprofit hospital must accept applications for at least 240 days (IRS, published July 2, 2026) after the first bill, and many accept later ones Source 4.
  • Once it has your complete application, it must pause extraordinary collection actions until it decides Source 4.
  • If you already started paying, you can still apply. If you qualify, it must refund what you paid above what you owe Source 4.

Our guide to charity care explains how to apply, step by step.

What happens if I miss a payment?

Call before you miss it if you can, and ask whether you can move the due date or lower the amount for a while. Get any change in writing.

If payments stop, the provider may treat the bill as unpaid again. A nonprofit hospital must still follow its rules before it takes an extraordinary collection action such as selling the debt, reporting it or suing Source 4. It must warn you in writing first, and the warning must come at least 30 days (IRS, published July 2, 2026) ahead.

In New Jersey, a reasonable payment plan must give a grace period for late payments, and a creditor may take no collection action while you keep to the plan (New Jersey Legislature).

Is a medical credit card or financing plan a good idea?

Usually not as a first choice. A medical credit card or a loan offered at the provider's office turns your bill into a debt to a lender.

The Consumer Financial Protection Bureau (CFPB) found that many of these products use deferred interest: if any balance is left when the promotional period ends, interest is charged for the whole time since the purchase. It also found that patients who should qualify for financial assistance may be signed up for a card instead Source 5. In its research, the typical interest rate on a medical credit card was 27% (CFPB, 2015 to 2020).

If you still choose one, write down the date the promotional period ends, and plan to pay the whole balance before then.

Can a payment plan show up on my credit report?

The credit bureaus' policy on medical debt is about medical collections:

  • Paid medical collections are left off credit reports, and an unpaid one must wait a year before it can appear Source 6.
  • Small medical collections are left off too Source 6.
  • A collector must reach you first. Before reporting a debt, a collection agency must talk to you, or send you a notice and wait a reasonable time to see whether it came back undelivered Source 7.

So the best protection is a plan you can keep. Ask whether the plan is with the provider itself or with an outside company, and whether that company reports to credit bureaus. A medical credit card or a loan is credit from a lender, so the lender's terms apply. Our guide to medical debt and your credit report explains how to check your reports and dispute a mistake.

How do I get the plan in writing?

Ask for a letter or an email that shows:

  1. the provider's name and your account number;
  2. the balance the plan covers, after any financial assistance, discount or correction;
  3. the monthly amount, the due date and the number of payments;
  4. the interest and fees, if any (ask for none);
  5. what happens if a payment is late;
  6. a promise that the account will not go to a collection agency or a credit bureau while you keep to the plan;
  7. a name and phone number to call with questions.

Keep a copy, and pay in a way that leaves a record, such as the provider's portal or a check. Our phone script has the words to use when you ask for a plan.

Next step

Script: negotiating a medical bill by phone.

Sources

  1. Note 1 Duffy, Frasco and Trish, "Disparate Patient Advocacy When Facing Unaffordable and Problematic Medical Bills", JAMA Health Forum 2024;5(8):e242744. Published August 30, 2024. One 2023 survey of US adults; these are outcomes people reported, not audited results. Last checked November 2, 2026.

  2. Note 2 IRS, "Financial Assistance Policy and Emergency Medical Care Policy - Section 501(r)(4)". Published July 3, 2026. Last checked November 2, 2026.

  3. Note 3 IRS, "Limitation on Charges - Section 501(r)(5)". Published July 3, 2026. Last checked November 2, 2026.

  4. Note 4 IRS, "Billing and Collections - Section 501(r)(6)". Published July 2, 2026. Last checked November 2, 2026.

  5. Note 5 CFPB, "Medical Credit Cards and Financing Plans". Published May 4, 2023. Last checked November 3, 2026.

  6. Note 6 Equifax, Experian and TransUnion joint release. Published March 18, 2022. Last checked November 2, 2026.

  7. Note 7 12 CFR 1006.30(a) (Cornell LII). Published 2026. Last checked November 2, 2026.

  8. Note 8 P.L.2024, c.48: Louisa Carman Medical Debt Relief Act. New Jersey Legislature. Checked November 3, 2026.

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